Pause the agent and take back control

What it's for

You can stop a single agent campaign, all of its automated prospecting, or pause your agent. You then carry on yourself from the Platform.

Before you start

• To withdraw the automated prospecting authorisation, you need to be an administrator. Otherwise the switch shows "Restricted to organization administrators.": ask your administrator.

Steps

1. 1

   To stop a single campaign, open Sequences in the agent menu and click Pause on its row. Resume restarts it.

2. 2

   To stop all automated prospecting, open Agent settings and turn off I allow automated prospecting for my organization.

3. 3

   To pause your agent, use the Agent active switch in the Control card: it changes to Agent paused. Messages from the campaigns your agent wrote only stop with step 2.

4. 4

   To carry on yourself, click Open the Platform, then launch your own sequence on the same list.

Next tutorial: Collect contacts from a buying signal